that the waiter who took our order carried a spoon in his shirt
pocket.
It seemed a little strange, but I ignored it. However, when the waiter
brought out water and utensils, I noticed he also had a spoon in his
shirt pocket, then looked around the room and saw that all the staff
had spoons in their pockets.
When the waiter came back to serve our soup I asked, "Why the spoon?"
"Well," he explained, "the restaurant's owners hired Anderson
Consulting,experts in efficiency, in order to revamp all our
processes.
After several months of statistical analysis, they concluded that
customers drop their spoons 73.84 percent more often than any other
utensil. This represents a drop frequency of approximately 3 spoons
per table per hour.
If our personnel is prepared to deal with that contingency, we can
reduce the number of trips back to the kitchen and save 15 man-hours
per shift."
As luck would have it I dropped my spoon and he was able to replace It
with his spare spoon. "I'll get another spoon next time I go to the
kitchen instead of making an extra trip to get it right now." I was
rather impressed. The waiter served our main course and I continued to
look around.
I then noticed that there was a very thin string hanging out of the
waiter's fly (zip).
Looking around, I noticed that all the waiters had the same string
hanging from their flies. My curiosity got the better of me and before
he walked off, I asked the waiter, "Excuse me, but can you tell me why
you have that string right there?"
"Oh, certainly!" he answered, lowering his voice. "Not everyone is as
observant as you. That consulting firm I mentioned also found out that
we can save time in the restroom." "How so?"
"See," he continued, "by tying this string to the tip of you know what
. . ., we can pull it out over the urinal without touching it and that
way eliminate the need to wash the > hands, shortening the time spent
in the restroom by 76.39 percent."
"Okay, that makes sense, but...if the string helps you get it out, how
do you put it back in?" "Well," he whispered, lowering his voice even
further, "I don't know about the others, but I use the spoon."
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